212-564-6500 info@joelpaul.com
Position Summary:

The Counseling Center Director is responsible for all of our client’s Article 31 Counseling Center’s operations.  He/she will contribute to an agency culture of collaboration to partner with other team members, as well as serve as an advocate for the programmatic needs, requests, and goals of the Counseling Center. The Counseling Center Director reports to the Executive Director. 

Duties and Responsibilities:

Leadership and Management

  • Oversee the day-to-day operations of the counseling center, ensuring same day access, centralized scheduling and use of collaborative documentation
  • Liaison with Executive Director in all critical areas of operation
  • Coordinate compliance in all areas of clinical policy and procedure
  • Monitor program adherence to Agency, funding source and regulatory requirements. Implement and enforce all regulatory standards as they relate to the NYS Office of Mental Health
  • Develop and implement strategies to assure that Counseling Center program maintains the highest level of certification/license
  • Supervise and evaluate full-time, part-time, fee-for-service, and support staff
  • Oversee admissions process
  • Review treatment plans
  • Provide direct care services as needed
  • Train and oversee staff in the maintenance of clinical records in compliance with the State Office of Mental Health
  • Provide agency and in-service trainings; promote staff development to ensure Counseling Center staff possesses core competencies to effectively treat youth and adults with complex treatment needs including co-occurring disorders, risk factors for continued justice involvement, and past histories of poor engagement in mental health disorders
  • Develop and manage the Counseling Center’s annual operational budget, ensuring contractual compliance, fostering and maintaining good relations with professional and local community, and giving special attention to access to services, treatment engagement and verification of eligibility and billing performance
  • Oversee Counseling Center billing
  • Implement outcome measuring for the benefit of clients, as well as clinical staff to ensure optimal management of Counseling Center
  • Provide oversight to quality assurance team to ensure compliance with review of clinic cases
  • Coordinate with other agency services and clinic staff to ensure meeting clients’ needs
  • Address staffing issues including hiring, staff development and staffing concerns
  • Address insurance credentialing and other insurance issues
  • Participation in committees responsible for quality assurance, incident management and utilization review
  • Review and/or supervise any counseling center emergency on as-needed basis
  • Provide ongoing evaluations of service delivery
  • Responsible for community outreach efforts to develop and expand census through the implementation of effective linkages and organizational relationships; familiarity with PAR submission to OMH for increase of census
  • Provide supervision to identify and support Counseling Center risk management
  • Oversee an implementation of an Electronic health record
  • Ensure that the Counseling Center stays up to date on treatment, healthcare, and criminal justice reforms and changes; liaison with criminal justice and community providers
  • Responsible for Incident Report submission
  • Coordinate and work with maintenance to address facilities concerns

Skill and Education Required:

  • LCSW
  • Minimum 5 years clinical supervisory experience
  • Demonstrated past history of executive managerial ability
  • Knowledge of NYS OMH Regulations for Article 31 or Article 29 Clinics
  • Excellent organizational and written/oral communications skills
  • Ability to liaison with all levels of internal/external mental health professionals, active lay leadership, and active board of directors

Willie Hochman
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